Introduction

At Sahajanand Furniture, we understand that purchasing quality furniture is an important investment. We are committed to ensuring your furniture arrives safely, securely, and in perfect condition. This Shipping Policy explains how we handle, process, and deliver furniture orders placed through sahajanand-furniture.myshopify.com. By shopping with us, you agree to the terms outlined below.

Order Processing & Delivery Timelines

Once your furniture order is placed and payment is confirmed, our team begins preparing your items for dispatch. Most furniture orders are processed within 3 to 7 business days (excluding weekends and public holidays), depending on the item's availability and customization requirements.

After your order is carefully packed and ready for shipping, you will receive an email with a tracking number and detailed shipment information. Delivery timelines vary based on furniture type and location: standard furniture items typically arrive within 7-14 business days domestically, while larger or custom pieces may require 2-4 weeks.

Handling of Large & Fragile Items

Sahajanand Furniture specializes in careful handling of large and delicate pieces. All furniture items are professionally packed using high-quality materials including protective wrapping, foam padding, and sturdy wooden crates to ensure maximum protection during transit. Our logistics partners are trained in furniture handling and take special care with upholstered items, glass tops, and wooden finishes. During peak seasons or for custom orders, there may be slight delays in processing. We appreciate your patience and assure you that we prioritize the safe delivery of every piece.

Shipping Methods, Carriers & Delivery Services

We partner with trusted furniture logistics providers including Delhivery, Bluedart, DTDC, and specialized furniture carriers to ensure reliable delivery across India and internationally. Estimated delivery times depend on your location and selected shipping method at checkout.

Domestic orders typically arrive within 7-14 business days, while international orders may take 15-30 business days depending on customs clearance and local postal services. For large furniture items, we offer white glove delivery services in select areas, which includes professional delivery, placement in your desired room, and basic assembly. Once your order is shipped, you'll receive tracking details by email so you can monitor its progress in real time.

Shipping Costs, Damage Claims & Lost Packages

Shipping costs for furniture are calculated based on item dimensions, weight, and delivery location. Free shipping may apply to orders above a specified amount or for certain furniture categories. While we do everything we can to ensure timely and safe deliveries, unexpected delays may occasionally occur due to weather, customs, or carrier issues. If your furniture arrives damaged or is delayed, please reach out to our support team at support@sahajanand-furniture.com within 48 hours of delivery with photos of the damage. Although we cannot be held responsible for carrier delays, we will work with the shipping carrier on your behalf to help resolve the issue, including assisting with damage claims or offering a replacement or refund if necessary.